Procurement/Supply Chain Management

tools & helpful links

Access the most frequently used tools and resources

guides & job aides

Follow our quick and easy guides on how to navigate our tools and processes

contact us

We're here to help. See below and select how you want to get in touch with us.'

frequently-accessed tools

• SMART by GEP
• User Access Management
• CIPs (being replaced with Garner)
• Garner Lighthouse (New CIPS)
• DoA Site

additional resources (internal only)

• eProcurement Launch Page
• Ariba
• ER Dashboard
• Defect Tracker
• S2P SharePoint
• P/SCM Digital

other help centers

• GSS Help Center

access our guides & job aides

• Training Portal
• UAM Reference Guide
• SMART Job Aides
• SMART User Guides
• How to request support for SMART

submit an incident or request

GEP Smart

• report an issue or request SMART/GSS support

Other related applications

• report an issue/request to the Global Tax Engine support team (for Canada and International CCNs)
• report an issue/request to the Global Tax Engine support team (for US CCNs)
• report an issue/request to the JDE eCore support team
• report an issue/request to the Maximo support team
• report an issue to the SAP ECC eCore support team
• report an issue to the SAP S4 eCore support team
• report an issue/request to the UAM (User Access Management) Support Team. (Select "PSCM User Access Management - 3052902 Production" from the Select Application dropdown.)

other ways to reach us

• Contact us at +1 925 842 8765 (select 1 followed by 1 and then 2 followed by 1)